Customer Service: 0800 036 3839
or email us 
Refer a friend to Fuel Broadband and you both earn £20

Refer a friend to Fuel Broadband and you both earn £20

When someone you refer switches to Fuel Broadband we'll give you both £20, it really is that straight forward. There's no maximum number of people you can refer to Fuel Broadband and for every friend you recommend who switches we will give you both £20.

Introduce your friend in 3 easy steps.

  1. Ask your friend to call our referral hotline on 0800 036 0094 (option 1) and sign up for one of our home phone or phone and broadband packages.
  2. Your friend will be asked who referred them and at this point they should give your account number (make sure you give this to your friend in advance).
  3. Once your friend's service goes live we will place a credit for £20 on both your Fuel accounts.

Unlimited Fuel Broadband
£23.60 /month including line rental


  • • Up to 17Mb download speed
  • • FREE wireless router
  • • Includes line rental
  • • 12 months contract
Call 0800 036 0094 (option 1)
  • Data allowance: Unlimited (no download limits)
  • Activation fee: FREE (Worth £20)
  • Wireless router: FREE
  • Line rental: Included
  • Total monthly cost: £23.60 /month
  • Anytime UK landline calls: 9p /minute
Call 0800 036 0094 (option 1)
Add Ons

Add UK anytime landline calls for £3 /month

£26.60 /month
Call 0800 036 0094 (option 1)
Call rates & extra features

UK mobile calls, NGN numbers & call features

  • UK mobile calls

    (O2, Orange, T-Mobile, Vodafone & 3)
    • Daytime calls: 16p /minute
    • Evening calls: 14p /minute
    • Weekend calls: 12p /minute

  • Numbers starting 084, 087, 09 and 118

    • • 7p per minute Access Charge plus the Service Provider's Charge

  • Freephone numbers starting 0800 or 0808

    • • Free to call from your Fuel Landline
  • Call features

    (Cost per month unless stated)
    • 1471 - FREE Get the number of the last person who called
    • Anonymous Caller Reject - £3.50 Stop calls from withheld or anonymous numbers
    • Answer 1571 - £2.50 Listen and manage your voicemail messages
    • Call Barring - £2.50 Prevent your phone from making specified outgoing calls
    • Call Divert - £2.50 Choose to have calls diverted to another number anywhere
    • Call Waiting - £2.50 Tells you when someone is trying to get through to you
    • Caller Display - £2.50 See who is calling you before you answer
    • Ring Back - £2.50 Automatic call back from an engaged number
    • Telephone Preference Service - FREE Choose to register
      to have your
      number removed
      from unsolicited
      sales calls
    • Three Way Calling - £2.50 Chat with two friends at the same time
    • Withhold Number - FREE Stop your number from showing to those you are calling

About Us

We’re called FUEL because we believe broadband is the fuel of everyday life.

Help & Support

Got a question about any of your Fuel Broadband services? Chances are you'll find the answers in our handy FAQs section.

  Legal Bit

Fuel Broadband Package: Package prices are shown inclusive of VAT at 20%. A 12 month contract applies. Customers preferring to receive a paper bill are charged an additional £2.25 per month. Customers paying by means other than Direct Debit will be charged an additional £2.25 per month. Rates are shown in pence per minute, inclusive of VAT. All rates are charged per minute and are rounded to the nearest penny. For all non-inclusive calls a call set up fee of 15.5p applies. The rates shown apply from fixed line phones. Tariffs are effective from 01 September 2016 and are subject to change as specified in the Fuel Broadband Terms and Conditions. Terms and Conditions apply. A one-off £7.95 router postage & packaging fee applies.

Unlimited UK Landline Calls: Maximum call duration is 90 minutes per call but to keep speaking simply hang up and redial before the 90 minutes is reached to avoid our standard call rates.

Broadband Speed: We give you the fastest broadband your phone line can handle. The exact speed you get depends on the quality of your phone line and where you live. Package only available in Fuel Broadband network area. No traffic management or download limits apply for Fuel Broadband packages.

New line installation: All new line installations will carry a charge of £59. Any subsequent visits required by the engineer will be charged at the standard engineer rate of £59 per visit. If the wiring, socket and routing from the exchange to your property are not intact then an engineer may be required to visit and the reactivation of your line may be chargeable. In the event that you are not at your property to allow the engineer to gain access on the day of your agreed engineer appointment you will be charged a missed appointment fee of £59.

You warrant that you are at least 18 years of age and you will be financially responsible for the Fuel Broadband services you register for within this website (including any use made by you in respect of any persons for whom you are legally responsible or by any person for whom you are legally entitled to act) and for any other person's use of this website through your IP address. You also warrant that any person using this website through your IP address will give accurate and true information when registering for a Fuel Broadband service.

Amazon Gift Certificate:** is not a sponsor of this promotion. Gift Certificates ("GCs") may be redeemed on the website or affiliated website towards the purchase of eligible products listed in our online catalogue and sold by or any other seller selling through GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. is not responsible if a GC is lost, stolen, destroyed or used without permission. See for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of, Inc. or its affiliates.

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