Customer Service: 0800 036 3839
or email us 
Help & Support

What is Chromecast?
Google Chromecast allows you to cast your favourite entertainment from your phone or tablet straight to the TV.

Chromecast is a thumb-sized media streaming device that plugs into the HDMI port on your TV. Simply use an Android phone, tablet, iPhone®, iPad®, Mac® or Windows® laptop, or Chromebook to cast your favourite entertainment and apps right onto the big screen.

Everything you love, now on your TV
Chromecast works with a growing number of apps, including BBC iPlayer, Netflix, YouTube, BT Sport, NOW TV, blinkbox Movies and Google Play . . Find your favourite apps and discover more at

A whole new way to TV
With Chromecast, your phone is your personalised remote control. You can use it to search and browse, play, pause, rewind, control the volume and even make playlists. While casting, you’re free to use your phone for other things.

For everyone
It’s easy for everyone to enjoy Chromecast. It works with the devices you already own including smartphones, tablets and laptops. Plus, it automatically updates with new features and we're adding more apps all the time, so your Chromecast keeps getting better. It takes only a few minutes to set up.

FAQs about Chromecast

  Getting Started

HERE is the set-up instructions and the Google Chromecast App to download to get started 

For further help from the set up FAQs look HERE

  Customer support

HERE is the Google Chromecast online customer support centre.

To speak to Google's Chromecast Support you can call 0800 328 6081 then select Option 2 for devices followed by option 3 (Chromecast Support)


You can troubleshoot any issues HERE

Additional product information can be found on the Chromecast website:


Google regularly have offers for Chromecast users. These can be found at you can keep an eye on this page to see what is on offer.

How to cast

§Chromecast legal bit: Minimum Requirements - Subscriptions may be required to use with certain content providers. Casting optimised for selected apps only. Requires Wi-Fi. Chromecast is compatible with WiFi-enabled Android 2.3+ smartphones and tablets; iOS 6.0+ iPhone, iPad and iPod; Chrome for Mac® and Chrome for Windows®; and ChromeOS. Mirroring is available on most Android devices. More information is available on the Chromecast help centre. Broadband speed content provider - Selected app streaming performance over the Internet may require minimum download speeds. Please contact the individual content provider to confirm the download speed requirements for their app. Requires HDMI port on your TV.

back to the top